This Privacy Policy describes how CHHAP (operated by ASHUTOSH, “we”, “us”, “our”) collects, uses, shares, and protects your information when you visit [www.chhap.store] (the “Site”), interact with us on social media, or purchase our products (collectively, the “Services”).
By using our Services, you agree to this Policy. If you do not agree, please do not use the Services.
1) Who We Are & How to Contact Us
Business name: CHHAP (by ASHUTOSH)
Registered address: Nanded, Maharashtra 431602
Support email: indigitalmore@gmail.com
2) What This Policy Covers
This Policy applies to personal information we collect:
On our website and checkout pages
Through orders, support, WhatsApp, email, and social interactions
Through ads, analytics, and cookie technologies
It does not cover third-party sites/services we don’t control. Review their policies separately.
We do not store full card/UPI details. Payments are processed by [Razorpay/PayU/Stripe/etc.], who collect card/UPI data securely. We receive limited info (e.g., last 4 digits, payment status, transaction ID).
Automatically collected (when you use the Site)
Device & usage data: IP address, device type, browser, OS, pages viewed, time stamps, referral URLs
Cookies & similar tech: session IDs, analytics, marketing pixels (e.g., Meta Pixel, Google Analytics)
Social & UGC
Content you post/tag/DM to us on Instagram/YouTube/Facebook, and your handle/profile metadata.
We do not intentionally collect “sensitive personal data” unless legally permitted and necessary (e.g., GST for invoicing where applicable).
4) How We Use Your Information
Provide the Services: process orders, ship products, manage returns
Customer support: respond to queries, complaints, and requests
Improve & personalize: analytics, A/B testing, content and product recommendations
Marketing (with consent/legitimate use): emails, WhatsApp updates, ad personalization and retargeting
Analytics/Ads: Google Analytics, Google Ads, Meta Ads
Email/SMS/WhatsApp: [Mailchimp/Klaviyo], [Twilio/WhatsApp API Provider/Interakt]
Support/CRM: [Freshdesk/Zendesk/HubSpot], if used
We may share data to comply with lawful requests or to protect rights, property, or safety. We do not sell your personal data.
8) International Data Transfers
Your information may be processed outside India by our service providers subject to contractual safeguards and reasonable security measures. By using our Services, you consent to such transfers where permitted by law.
9) Data Retention
We retain data only as long as necessary:
Orders & invoices: typically 3 years (tax/accounting)
Support records:1 years
Marketing data: until you unsubscribe/withdraw consent or after 18–24 months of inactivity
Analytics logs: typically 14–26 months (tool dependent)
We may retain data longer to resolve disputes or comply with law.
10) Security
We use reasonable technical and organizational measures (HTTPS, access controls, encryption-in-transit, least-privilege access). No method is 100% secure; please safeguard your account credentials.
11) Your Rights & Choices
Subject to applicable law (including DPDP):
Access: request a copy of your data
Correction: update or rectify inaccuracies
Deletion: request deletion (subject to legal/contractual limits)
Withdraw consent: for marketing/cookies where consent is the basis
Nominate: appoint a nominee to exercise rights in case of death/incapacity (DPDP)
How to exercise: Email indigitalmore@gmail.com listed above. We may verify your identity before acting on requests.
To unsubscribe from marketing: click “unsubscribe” in emails or reply STOP on WhatsApp/SMS (where supported).
12) Children’s Privacy
Our Services are not intended for minors. If you are under 18, use the Services only under parent/guardian supervision. If we learn we collected data from a child without proper consent, we will delete it.
13) Third-Party Links
Our Site may link to external sites/apps. We are not responsible for their privacy practices. Review their policies before sharing information.
14) Changes to This Policy
We may update this Policy from time to time. The “Last updated” date shows the latest version. Material changes may be notified on the Site and/or by email where appropriate.
15) Complaints & Grievance Redressal (India)
If you have concerns about our data practices, please contact our Grievance Officer first. You may also escalate to the Data Protection Board of India under the DPDP Act, as applicable.
Grievance Officer:
Name: Ashutosh
Email: indigitalmore@gmail.com
Phone: +91-8766663199
Address: Same as above
16) Quick Summary (Human-Readable)
We collect data to fulfill orders, support you, improve the Site, and market responsibly.
You can access, correct, delete, or withdraw consent.
We don’t store full payment details and don’t sell data.
Cookies help with cart, login, analytics, and ads.
Contact indigitalmore@gmail.com or the Grievance Officer for any privacy question.
This website uses cookies to improve your experience. By using this website you agree to our Privacy Policy.
